At Doo Technologies, we aim to ensure complete satisfaction with our products and services. Please review the following policy regarding returns, refunds, and cancellations.

No Return or Refund Policy

As Doo Technologies primarily offers digital services and solutions, we do not offer returns or refunds on any of our services once they are delivered. All sales are final, and we encourage you to review all information about our services before making a purchase.

Exceptions for Digital Products

If a digital product or service is defective, incomplete, or not delivered as described, you may be eligible for a refund. In such cases, we will investigate your claim, and if eligible, we will process your refund within 7 to 10 working days of your refund request.

Cancellation Policy

Cancellation of ongoing services (such as subscriptions) must be requested prior to the next billing cycle. Once a service has been initiated or delivered, it cannot be canceled for a refund.

For all subscription services, you may cancel the renewal at any time to avoid being billed for the next period.

Refund Process Timeline

• Refund claims must be made within 30 days of the purchase date.
• Once a refund is approved, it will be processed within 7 to 10 working days.
• Refunds will be credited to the original payment method. The time it takes to reflect in your account may vary depending on your bank or payment provider.

Contact Us for Refund Requests

If you have any questions regarding this policy or wish to request a refund or cancellation, please contact us at:

• Email: [email protected]
  
• Phone: +8801886642888
• Bangladesh Office: 231, Green Road, Dhaka – 1205
• United Kingdom Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ